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Boutique Consulting 
 

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Services

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Strategic Planning

High-performing organizations thrive when their mission, vision, and core values are clearly defined and consistently lived out. Our consulting approach centers on adaptive strategic planning and practical change management that highlight the strengths of your organization and the people who make it work. We partner with leadership and key stakeholders to create a clear change agenda supported by measurable outcomes and key performance indicators that guide implementation and track progress over time.

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We design and facilitate dynamic meetings, workshops, and training experiences that bring together diverse perspectives and ensure every voice has a meaningful role in shaping the path forward. Our process is grounded in participatory action research, a collaborative and evidence-based method that blends qualitative and quantitative data collection. This mixed-method approach ensures that every recommendation is co-created with the very stakeholders and audiences your organization serves—resulting in strategies that are relevant, actionable, and built for long-term success.

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Project Management

We specialize in providing comprehensive project management solutions designed to ensure your projects are completed efficiently, on schedule, and with full stakeholder collaboration. Our team works closely with you and your team from start to finish, fostering open communication and teamwork to meet your unique goals. With a proven track record of delivering projects on time and within budget, we prioritize transparency, precision, and client satisfaction. Trust us to streamline your project workflows, mitigate risks, and drive success through collaborative planning and execution. 

3

Aligning People & Strategy to Results

Whether supporting a startup, an organization in transformation, or an established public-sector entity, we partner with leadership to turn vision into disciplined execution. We specialize in business plan development, including researching grant opportunities, developing competitive grant proposals, and establishing clear milestones and key performance indicators (KPIs). Our work strengthens leadership teams, implements scalable operating systems, and aligns people, processes, and performance to support growth across one or multiple locations. We excel in the “messy middle,” where accountability, change management, and measurable outcomes drive long-term value.

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Meeting Design and Engagement

Our team of experienced consultants specializes in designing and facilitating engaging meetings that lead to actionable outcomes. We collaborate with you to create a customized meeting plan tailored to your unique needs and goals. Our facilitators are skilled at guiding groups through complex discussions and decision-making processes, ensuring that your meeting is both productive and successful.  We are experienced at community engagement to ensure your program, service, school or business reaches the intended target audience.

Team Building and Staff Training

Get ready to elevate your workplace! We provide dynamic team building and staff training programs customized just for your organization's unique needs and goals. Our exciting programs are crafted to boost communication, collaboration, and productivity like never before! With our skilled trainers leading the way, you'll experience impactful and interactive activities that inspire and motivate your team to generate new operational prototypes, desired leadership and management approaches with measurable results

People-Centered Consulting That Gets Results

​I bring a boutique, high-touch consulting experience grounded in the Appreciative Inquiry (AI) positive change framework and a commitment to elevating stakeholder voice. My approach blends strategic planning, community engagement, and participatory action research to guide organizations and businesses through strengths-based transformation and day-to-day operations preparing to level-up to match organizational and client needs.

Value Proposition

My consulting services are client-centered, strengths-driven, and relationship-focused. Using proven collaborative and data-informed methods, I help organizations project manage, operate day-to-day operations, design strategic plans, engagement approaches, and design systems that align priorities, strengthen performance, and support long-term success.

  • https://www.linkedin.com/in/mercy-santoro-ed-d-638ba169/

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